Answers to some of the most frequently asked questions...
What are your order and line minimums?
The Connector People® strive to keep minimums low. Our normal line minimum is $10 and our normal order minimum is $25 when placing your order on-line. However, please be aware that due to some packaging constraints (such as if a part is packaged on a reel or in a tube) you may see minimum quantities on certain items that are higher than normal. If you need to buy a smaller quantity than the stated minimum, please call us.
What are your normal business hours?
Our office is open Monday through Friday from 8:30 AM until 5:45 PM EST/EDT time. The warehouse accepts deliveries between 9 AM and 5:30 PM.
When will my order ship?
Most orders ship within 24 hours of receipt unless otherwise specified. We can usually ship UPS Red/Blue/Orange and FedEx P1/STD packages the same day we receive the order if we receive the order before noon EST/EDT. Please call if you have special requests or if you need an answer specific to your particular order.
Where do you ship from?
The Connector People® are located in Warrington, Pennsylvania. All packages ship from this facility.
Can you Drop-Ship an order for me?
Yes, we can drop-ship an order for you. You can add and select ship-to addresses when placing an order on-line to do so. Important... If you need for us to facilitate a "blind" drop-ship, please call us and send us the appropriate packing list to include with the order.